Reservation Support
So You Can Focus On The Guest Experience
24/7 Support for You and Your Guests
After we fill your properties with guests at the highest rates, we also provide full reservations support for you and your guests. From inquiry response to credit card processing to delivery of check-in instructions and guest reviews response, we pair our global skills with your local hospitality to provide the most income to you with the least work.
When you partner with RedAwning, We include 24x7 guest support by chat, text, email, and phone. We also provide a free mobile app for guests, and even an AI-based agent, Scarlett, to rapidly help guests with things like instant redelivery of their check-in instructions and other common guest requests.
GUEST SUPPORT HANDLED BY REDAWNING
We respond to all guest inquiries to ensure your property is well-represented across all channels while providing customized pre- and post- reservation support. We supply you with your very own account manager, so you feel completely supported every step of the way.
24/7 Customer Support handles all reservations, payments, and inquiries for both you and your guests.
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